What is this Privacy Policy for?

The website at https://lucanet.co.uk (hereinafter: “Website”) is operated by LucaNet (UK) Limited, 2 Eastbourne Terrace, London, W2 6LG, United Kingdom (“LucaNet UK” or “We”). Protecting your personal data is extremely important to us. This privacy policy sets out the method, extent, and purpose of our collection, processing, and use of your personal data.

1 Basic Principals


We collect, process, and use your personal data in compliance with the applicable data protection regulations.

Personal data include any information that relates to an identified (or identifiable) natural person. This includes, for example, your
name, your address, your e-mail address, and your telephone number.

Within the meaning of the applicable provisions of data protection law, the data controller for collection, processing, use, access, revocation, and deletion in connection with your personal data is:

LucaNet (UK) Limited
2 Eastbourne Terrace
London
W2 6LG

Phone: +44 (0) 1372 253385
E-mail: info@lucanet.co.uk

2 Scope of Data Collection, Processing, and Use

When you access our web pages, LucaNet UK Limited receives access data that is stored for security purposes and generally enables identification. This includes the name of the web pages accessed, the date and time of access, the browser type and version, the user‘s operating system, and  the referrer URL (the previous page visited). LucaNet assesses this data (known as the click path), which enables us to optimise our Internet presence and better personalise its content.

It is not necessary for you to provide us with any personal data (such as your name or your e-mail address) to visit our Website. If you provide us with personal data, we collect, process, and use this information only for the purposes of providing the Website and the services offered on it. In addition, we collect, process, and use your personal data only if you have explicitly given your consent for us to do so.

3 Transfer of Personal Data to Third Parties

In the context of your use of our Website, your personal data will be transferred to third parties only within the scope defined in
this privacy policy.

Any transfer of personal data beyond that scope will be considered only if there exists the legal authority to do so or such transfer is necessary for the enforcement of LucaNet UK’s rights, particularly for the enforcement of its claims resulting from the contrac- tual relationship.

4 Contact Forms

You can use the contact forms provided on our Website to contact us directly or to request current information from us. We collect, process, and use the information you provide by means of a contact form for the exclusive purpose of processing your request.

5 Cookies

We use cookies on our website in order (for example) to provide you with certain functions, display content in more attractive ways, and make ongoing improvements to the site. Cookies are small text files that are stored in your browser’s cache and enable us to recognise your browser for a certain length of time. While it is possible to use our website without cookies, this may restrict the functionality and user-friendliness of the content we offer.

5.1 Types of Cookies

The following types of cookies may be used on our website:

Required cookies: These cookies are necessary and are always used to make it easy for you to navigate our website and make use of its special functions (when accessing password-protected areas, for example). Without these cookies, we cannot provide you with certain services when requested. We also use required cookies to identify and log each unique attempt to access our website, which helps safeguard our ability to provide our services.

Tracking cookies: The use of these cookies is optional and requires your prior consent. Providing your consent essentially enables us to present external content relevant to you (such as videos, maps, and job advertisements) in more attractive ways on our website, make ongoing improvements to the site using anonymised usage data and analyses, and display relevant advertisements and other content on our partners’ websites based on pseudonymised information.

5.2 Consent to the Use of Tracking Cookies

We will only utilise tracking cookies if you have actively consented to the use of them. When visiting our website, active consent can be granted by clicking “Continue” in the cookie notice that appears at the top of the page. This agreement is logged and results in the storage of a corresponding cookie.

5.3 Opting Out on Our Website / in Browser Settings

You can limit or deactivate the use of cookies in your browser‘s settings whenever you wish.

The following sections provide further details on the cookies used in specific cases and the respective ways to opt out.

6 Google Analytics

This Website uses Google Analytics, a web analysis service by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter “Google”).

Google Analytics uses cookies, which are text files placed on your computer, to help analyse how visitors use websites. The infor- mation generated by the cookie about your use of our website (including your IP address) is typically transmitted to and stored on Google servers in the United States. If IP anonymization is activated, Google first truncates (and thereby anonymises) your
IP address if you are located in a member-state of the European Union or another state that is party to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be sent to a Google server in the United States and truncated there. Google uses this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity, and providing other services relating to website activity and Internet usage
to the website operator. Google may also transfer this information to third parties if this is required by law or the data is to be processed by third parties on Google‘s behalf. Google has reported that it does not associate your IP address with any other data it holds. You may prevent the storage of cookies by making the appropriate settings in your browser; however, please note that this may prevent you from using the full functionality of this website. Further, you can prevent Google’s collection of data created by cookies and data related to your use of our website (including your IP address) and Google’s processing of this data by down- loading and installing the browser plug-in available at https://tools.google.com/dlpage/gaoptout.

For more information on the terms and conditions of use and on data protection, visit https://www.google.com/policies/privacy/ and https://www.google.com/analytics/privacyoverview.html. Please note that on this website, Google Analytics is supplemen- ted by the code “gat._anonymizeIp();” to ensure that IP addresses are collected in anonymised form (IP masking).

We also use Google Analytics for analysing data from AdWords and the DoubleClick cookie for statistical purposes. If you wish, you
can deactivate this using the Ad Preferences Manager at https://www.google.com/settings/ads/onweb.

7 Google Ads (formerly AdWords)

We use Google’s advertising tool Google Ads (formerly AdWords) to promote our Website. In this context, we use Google’s conversion tracking analysis service on our Website. If you access our Website by clicking on a Google advertisement, a cookie is stored on your computer. These cookies, known as conversion cookies, expire after 30 days and do not serve to identify you. If you access certain pages on our Website and the cookie has not yet expired, we and Google can recognise that you, the user, have clicked on an advertisement that we placed with Google and were forwarded to our Website.

The information obtained using conversion cookies allow us to generate visitor statistics for our Website. These statistics tell us the total number of users who have clicked on our advertisements and which pages on our Website were then accessed by which user. Neither we nor other Google Ads advertisers receive information with which users can be personally identified.

You can prevent conversion cookies from being set by making the appropriate settings in your browser, for example by deactivating the automatic saving of all cookies, or just cookies from the domain googleadservices.com.

Google’s data protection notice for this is located at https://services.google.com/sitestats/en.html.

8 Google Maps

Our website uses Google Maps to display geographical information in a visually attractive manner. Incorporating the Google map material we use and displaying it in your web browser requires your prior consent to the use of tracking cookies. If you access sections of our website that include Google Maps without having granted this consent, you will instead see a notice that describes how to activate the cookies necessary to display the content. We will also provide you with a link to an external site where you can view the map material in question in Google Maps.

Accessing the contact page in question will only open a connection between your web browser and a Google server (which may be located in the United States) if you have consented to the use of tracking cookies on our website. As a result, Google receives the information that our website was accessed by your device’s IP address.

9 Embedded Videos

To embed videos, we use two service  providers. (1) YouTube and (2) Vimeo.

YouTube (Privacy-Enhanced Mode) - YouTube LLC, 901 Cherry Ave, San Bruno, CA 94066, USA (hereinafter “YouTube”) is a subsidiary of Google that uses cookies to collect data on users who visit its website. When you access sections of our website that include embedded YouTube videos, your visit to our site will establish a connection to Google‘s DoubleClick network and corresponding data will be transferred.

Playing the video may initiate further data processing, which is something we cannot control. For more information on data protection at YouTube, please refer to the privacy policy available at https://policies.google.com/privacy.

Vimeo – Vimeo, Inc., 555 West 18th Street, New York, New York 10011, USA (hereinafter “Vimeo“) is a part of the IAC family of businesses (www.iac.com) that uses cookies to collect data on users who visit its website. When you access sections of our website that include embedded Vimeo videos, your visit to our site will establish a connection the Vimeo network and corresponding data will be transferred.

Playing the video may initiate further data processing, which is something we cannot control. For more information on data protection at Vimeo, please refer to the privacy policy available at https://vimeo.com/privacy.

10 Webinars

When you register for a webinar, the following information is required to aid the registration process:

  • First name, last name
  • E-mail address
  • Phone number
  • Company

To provide webinars, we use the GotoWebinar service by Citrix, Citrix Headquarters, 4988 Great America Parkway, Santa Clara, CA 95054, USA (hereinafter “Citrix”). Citrix is the data controller for the provision of this service and the associated data processing performed by Citrix. Citrix’s privacy policy is located at https://www.citrix.com/about/legal/privacy.

To provide each webinar, we transfer e-mail address, first name, and last name to Citrix. Aggregated statistical data are pro- vided to LucaNet UK Limited when the webinar is complete. If you ask a question during a webinar, we also receive information on the question asked such as first name, last name, and e-mail address to further process your inquiry when the webinar is complete. LucaNet UK Limited is the data controller for data stored at and by LucaNet UK Limited in the course of this process.

If you register to take part in a webinar, you will receive additional information and reminders about the event by e-mail before and after the event.

11 Questions About Data Protection

We will be happy to answer any further questions you have on data protection and the processing of your personal data. Please direct these inquiries to any of the contact options provided in Section 1 of this document.

12 Rights of Data Subjects

12.1 Rights of Withdrawal and Objection

Independent of the information provided above, you can object to the use of your data and revoke any related consent you have granted at any time (right of revocation pursuant to Art. 7, para. 3 of GDPR).

If you revoke your consent to having your data processed or object to how your data is being used, this will not affect the legality of any data processing that has taken place up to that point (right of objection pursuant to Art. 21 of GDPR).

12.2 Rights to Rectification, Erasure, Blocking, and Restriction

In addition, you can have the data that is collected and stored by LucaNet corrected, blocked, or deleted at any time. Here, we wish to make it clear that in some situations, our legal obligations may require us to continue storing your data; in such cases, the data in question will only be blocked (right to rectification pursuant to Art. 16, right to be forgotten pursuant to Art. 17, and right to restriction of processing pursuant to Art. 18 of GDPR).

12.3 Right of Data Portability, Right to Lodge a Complaint with a Supervisory Authority

As of May 25, 2018, you will have the right to data portability (pursuant to Art. 20 of GDPR) and the right to lodge a complaint with the supervisory authority responsible (pursuant to Art. 77 of GDPR).

12.4 Right to Data Access

You are entitled to know which of your personal data we have stored (right of data access pursuant to Art. 15 of GDPR).

13 Contact for Data Protection

For questions on the collection, processing, or use of personal data; for requests for information; or for corrections, erasure, or blocking of data and the revocation of consent granted, data subjects can contact:

LucaNet (UK) Limited
2 Eastbourne Terrace
London
W2 6LG

e: info@lucanet.co.uk

t: +44 (0)1372 253385